A powerful relationship between two and among several people is very important for driving the business enterprise to new levels of accomplishment. Our customer relationship management software program handles multiple applications which are meant to transform your business management by managing customer data and customer conversation, accessing business details, automating sales, promoting and providing back-up and support exceptionally effectively. SyncSurge carries a significant expertise in providing CRM solutions which incorporates cloud, web, social media, real-time analytics and mobility.
A CRM system is an organization tool that allows you to handle all of your clients, partners and prospective customer’s information all in one place. The Sales Cloud is a secure cloud based CRM system that can help every aspect of your business get a 360 degree view of your customer.
CRM software consolidates client information and documents into a sole CRM database so business users can more quickly access and manage it. Another primary feature of this software consist of recording various customer interactions (over email, phone calls, social media or other channels), automating numerous workflow operations such as tasks, calendars and alerts, and giving managers the ability to observe efficiency and productiveness based on information recorded within the system.
Common features of CRM software include:
A program that enables businesses to boost their productivity and customer relationships. CRM tools with marketing automation abilities can automate similar duties to improve marketing attempts at various points in the lifecycle.
Sales Force Automation
Sales force automation is designed to stop replicate attempts between a salesperson and a customer. A CRM system can help obtain this by automatically monitoring all contact and follow-ups between each side.
CONTACT CentER Automation
The key to success will be managing a smaller, more sophisticated workforce across a wider range of activities without losing the efficiencies that have evolved through managing a larger team.
Geolocation Based Services
Some CRM systems consist of technology that can create geographical marketing plans based on customers' physical locations, sometimes integrating with popular location-based GPS apps. Geolocation technology can also be used as a networking or contact management tool in order to find sales prospects based on location.